Welcome to the Beyond Indigo Help Desk

Accessing Your Basecamp Account

Beyond Indigo uses Basecamp to communicate with customers and team members who have active projects in development or are enrolled in ongoing marketing services. At the beginning of your project, you will receive an invitation to participate. If you would like another team member added, please let us know and we'll be happy to invite them as well. 

All communication that you receive from Beyond Indigo staff will be sent through Basecamp.  You can go to your project link at any time and see all of the discussions taking place.  You can also participate via email. When you get an email from a staff member, simply  "replying" in your email will track it in Basecamp and email them.  Many of our customers use this option exclusively.  You will also receive automated Basecamp Daily Updates. This is generated by the Basecamp software and should not be replied to. You can turn off or control the frequency of these updates in your Basecamp settings.

Basecamp Access and Passwords 

We don't have access to your Basecamp login. Your ID is your email address. If you already use Basecamp for other projects, you one login works on all projects. 

To log in, visit https://basecamp.com/ and click "Sign In."


If you forgot your password, you can click "forgot your password" to reset it. You can also reset it by visiting this link: https://launchpad.37signals.com/forgot_password  

If you have any questions about accessing your Basecamp account, please submit a ticket to the Help Desk.

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