Welcome to the Beyond Indigo Help Desk

Welcome to our Help Desk

Welcome to the Beyond Indigo Help Desk!

The mission of Help Desk is to provide the Beyond Indigo customer base with a higher level of technical support by building a foundation that allows for the continuous improvement of service from the initial recording of the problem or request till the final resolution. The Help Desk will ensure that customer tickets are responded to promptly, courteously and professionally.  We encourage you to use our site to find valuable information to help you troubleshoot common user problems, review frequently asked questions, access commonly requested forms and links, or send us a suggestion as to how we can improve upon our service.

The Help Desk's hours of operation are from 7am to 7pm Monday to Friday E.T., and on holidays and weekends we respond to urgent requests.

If you have any questions about the Help Desk and want to speak to the Help Desk Manager personally, please feel free to email Noelle Beaudin, Beyond Indigo Help Desk Manager at noelle@beyondindigo.com.

We hope that you find the Help Desk experience satisfying.  At Beyond Indigo we value all of our clients and want to ensure that you are getting the best level of service possible.

Regards,

 

Noelle Beaudin

Beyond Indigo Help Desk Manager

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